Replace my old Macy's credit card*with a new one. I cannot get the website to work.*I w...

GetHuman-aavrutin's customer service issue with Macy's Credit Card from December 2018

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The issue in GetHuman-aavrutin's own words
Purchase some Christmas Presents fro Family ... Replace my old Macy's credit card*with a new one. I cannot get the website to work.*I was in Macy's yesterday and my card was refused because it had not been used recently. *Old card * **** **** **** ****. I would like to be issued a new card. and can't work the website.*due to Medical issues
I do not have access to a Macy's near me but drove ** miles to Portsmouth NH where there is a store *Picked out some Christmas presents but my card was refused due to lack of recent use
I would Like a new card
I have used Macy's since I was a little Boy living in New Your City. ** Years ago. My wife and I have spent countless dollars in various Macys around the US. We know it is difficult to be in Retail today *so we would rather purchase items we can feel and see in the stores and not on the internet.
Tried the Website but must have done something wrong as it kept telling me that it was not working
I have an issue with Macy's Credit Card too
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Macy's Credit Card

MY Credit Card
Customer service issue
Reported by GetHuman-aavrutin
Dec 6th, 2018 - 5 mons ago
I have an issue with Macy's Credit Card too
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Seen by 13 customers so far
Similar issue to 139 others
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Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-aavrutin started working on this issue
Dec 6th, 2018 8:30pm
GetHuman-aavrutin shared this issue with your circles on Google+
Dec 7th, 2018 12:37am