Error codes ***cccd* and *x***cccd* on windows live mail

GetHuman-hvsconsu's customer service issue with MSN from April 2019

Help with my MSN issue
The issue in GetHuman-hvsconsu's own words
Get*send*delete messages which is not possible ... Getting this msg on my Windows Live Mail ** software* can you help?*"Unable to send or receive messages for the Cogeco (hvsconsulting) (*) account. Header download for the 'Deleted Items' folder did not complete. Could not select 'Deleted Items' on the IMAP server. Try updating the folder list and then try again.**Server Response: NONEXISTENT* Mailbox does not exist*Server: 'IMAP.cogeco.ca'*Windows Live Mail Error ID: *x***CCCD**Protocol: IMAP*Port: ****Secure(SSL): Yes"*I do get and send messages but get similas msg when delteting email iwth msg**Mailbox does not exist**Configuration:* Account: Cogeco (hvsconsulting) (*)* Server: IMAP.cogeco.ca* User name: *****@***.com* Protocol: IMAP* Port: **** Secure(SSL): ** Code: ***cccd***Would like it solved so get no error msgs and system works properly.
Temporarily solved using Windows Essentials but problem returned ** hours later!
eliminate problems
Had used Microsoft productrs for ** years
Tried Essentials **** repair* worked for only * day???
How GetHuman-hvsconsu fixed the problem
Once live mail is opened, right click on your heading*email address in the left column where folders are listed under it. in menu, choose "Show or hide folders ....". On box "Show*Hide IMAP folders, note that 'menu' on the side says 'reset list', click on it and close the box. Solved both error issues with 'update files' and 'send*delte' msg problems! that opens
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MSN

Windows Live Mail
Customer service issue
Reported by GetHuman-hvsconsu
Apr 14th, 2019 - 2 years ago
Fixed
GetHuman-hvsconsu shared how to fix
Seen by 15 customers so far
Similar issue to 810 others
0 customers following this
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Timeline

GetHuman-hvsconsu started working on this issue
Apr 14th, 2019 6:53pm
GetHuman-hvsconsu shared this issue with others over email
Apr 14th, 2019 6:53pm
GetHuman-hvsconsu indicated the issue is not fixed yet.
Apr 14th, 2019 6:55pm
GetHuman-hvsconsu indicated the issue is not fixed yet.
Apr 15th, 2019 9:06pm
GetHuman-hvsconsu indicated the issue is not fixed yet.
Apr 16th, 2019 12:31am
GetHuman-hvsconsu indicated the issue is not fixed yet.
Apr 16th, 2019 12:35am
GetHuman-hvsconsu indicated the issue is not fixed yet.
Apr 16th, 2019 2:07pm
GetHuman-hvsconsu indicated the issue is not fixed yet.
Apr 16th, 2019 3:20pm
GetHuman-hvsconsu indicated the issue is not fixed yet.
Apr 16th, 2019 3:23pm
GetHuman-hvsconsu confirmed the issue is fixed. Hooray!
Apr 17th, 2019 8:57pm