** November **** **:***For the last ** hours I have been unable to receive emails or se...

GetHuman-d_bruske's customer service issue with MSN from November 2018

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The issue in GetHuman-d_bruske's own words
** November **** **:***For the last ** hours I have been unable to receive emails or send emails, *****@***.com**I contacted the Geek squad and they spent three hours only to tell me that my inbox was full. I deleted half of my messages to no avail. Geek changed my srttings, numerous times and changed my password, ... view full*** November **** **:***John Castle John Castle Tech Support Specialist*Hi*Welcome to JustAnswer, my name is John and I am here to assist you.**You may see a Secure Remote Access request. This is recommended but it is entirely optional.**Can you tell me what platform*Operating system this is on please?**Regards John**** November **** **:***Outlook*** November **** **:***John Castle John Castle Tech Support Specialist*Can you login to the webmail OK?**Want to switch to a Secure Remote Assistance?If you prefer, I can remotely connect to your device and troubleshoot for you.Amount: $** Connect with the Expert ****Securely connect*By clicking "Securely connect" you agree to the additional amount and to credit the Expert. JustAnswer may share your information with a third party service provider for fulfillment.*** November **** **:***yes been working fine then just stopped*** November **** **:***safari is still working*** November **** **:***I would have you fix it but * techs from the Geek squad couldn't figure it out in over * hours*** November **** **:***I paid $* for an answer and that is all I get, a request for more money?

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MSN

Customer service issue
Reported by GetHuman-d_bruske
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 289 others
0 customers following this

Timeline

GetHuman-d_bruske started working on this issue
Nov 8th, 2018 12:43am