MSN E-Mail Account I'm afraid was hacked. now my computer prompt alert and warning tha...

GetHuman-gcesguer's customer service issue with MSN from August 2018

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The issue in GetHuman-gcesguer's own words
MSN E-Mail Account I'm afraid was hacked. now my computer prompt alert and warning that my computer is "PC status: Potentially Unprotected.*Microsoft Security Essential running too slow. I got a call previously from India representing MSN telling me that somebody is using my account from China for fraud and purchases and direct me to some tech support from India that I need to pay to fix the problem. Is this an SOP of MSN.
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MSN

Customer service issue
Reported by GetHuman-gcesguer
Aug 26th, 2018 - 4 mons ago
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GetHuman-gcesguer started working on this issue
Aug 26th 1:14pm