I have been logout from my hotmail which I have it on my mobile. I tried signing in but...

GetHuman3759732's customer service issue with MSN Windows Live Assistance - Hotmail from October 2019

Help me with my issue
The issue in GetHuman3759732's own words
I have been logout from my hotmail which I have it on my mobile. I tried signing in but forget my password (*****@***.com) and my recovery mobile number is an old number. How do I changed to a new mobile number please? I have provided to recover thru my gmail instead. But I was prompt with so many verification details required. I have submitted all details including the recent send email and subject. But replied I received was, the info provided was not sufficient to validate my account. I really need to retrieve urgent emails from my hotmail. Could you kindly help immediately please?

GetHuman3759732 did not yet indicate what MSN Windows Live Assistance - Hotmail should do to make this right.

How GetHuman3759732 fixed the problem
Nope* its still not fixed. I keep on pressing forget password. The same thing I need to fill in alot of verification. After submit they reply the verification is unsufficient. I am waiting for an important job interview email to my hotmail and yet its been a week I cant login.
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MSN Windows Live Assistance - Hotmail

Customer service issue
Reported by GetHuman3759732
Oct 14th, 2019 - 2 years ago
Not resolved
GetHuman3759732 shared how to fix
Seen by 10 customers so far
Similar issue to 3561 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman3759732 started working on this issue
Oct 14th, 2019 1:54am
GetHuman3759732 indicated the issue is not fixed yet.
Oct 15th, 2019 10:15am
GetHuman3759732 indicated the issue is not fixed yet.
Oct 15th, 2019 10:16am
GetHuman3759732 indicated the issue is not fixed yet.
Oct 17th, 2019 3:44am
GetHuman3759732 indicated the issue is not fixed yet.
Oct 17th, 2019 3:45am
GetHuman3759732 indicated the issue is not fixed yet.
Oct 17th, 2019 3:45am
GetHuman3759732 confirmed the issue is fixed. Hooray!
Oct 17th, 2019 3:46am
GetHuman3759732 indicated the issue is not fixed yet.
Oct 17th, 2019 5:01am
GetHuman3759732 indicated the issue is not fixed yet.
Oct 17th, 2019 5:01am