MSN Windows Live Assistance - Hotmail Customer Service Issues

Hello, I have received a message stating that there was an issue with the recovery of my Microsoft account ca*****@hotmail.com. They explained the account was blocked due to verification concerns and for security measures. I'd like to get in touch with someone to address this matter. Thank you, Carmela

My email id, [redacted], was hacked this afternoon. My contacts are receiving emails claiming I need money for health reasons. The emails are now being sent from [redacted] They even sent Bank Account Details to one of my friends to deposit money. I am very worried about my relatives or friends falling for this scam. What steps should I take to resolve this issue? Thank you. Best regards, K. Venkatesh

My email address was hacked on August 14th, and since then, I've lost all my emails, calendar, and files. I'm a medical patient at Toronto General Hospital awaiting a lung transplant, and the missing information is essential. The hacked email is [redacted] I've created a new hotmail address, but the process of recovering my contacts is slow and frustrating. I've been unsuccessful in resolving my cellphone issue with Microsoft as the code I request doesn't arrive, but a remote agent can send me a code, which is odd. Renee P.

I attempted to access my personal email through Hotmail on my work computer but couldn't remember or input the correct password. Despite providing my best answers to the security questions, I'm still locked out of my account. Retrieving access is crucial as I've been using this account since [redacted], and it contains important emails saved in folders. I kindly request assistance in verifying my identity or providing the necessary steps to regain access to my [redacted] account. Thank you, C. Ilarde.

My account was compromised, so I updated the password, but it's still not accepting it. The system prompts me to enter a 7-digit number sent to my phone, but it's not helping. I attempted to restart the MAC and even waited overnight, but none of these have resolved the issue. I have reached out multiple times without success. I hope someone can assist soon. Josephine Email: [redacted]

My Hotmail account has been blocked for over 6 weeks now and I haven't been able to access any emails since. I've tried to reset my password multiple times with no success. The verification link gets sent to the blocked account, making it impossible to open. My daughter, son, and a friend have tried to help, and I even contacted support in India, but I didn't want them to access my computer remotely. I also reached out to Microsoft HQ in Reading but haven't received any response. I have important emails I need to access urgently. It's frustrating to see that friends can still email me on the blocked account. Please send any emails to my new address. Thank you.

Hello, I need help accessing my long-unused account as my Facebook was hacked. The password changes are being sent to [redacted] I have not used the account in over 4 years, so I am unable to provide details about recent emails. I've attempted the automated system without success. Please assist me in gaining access as I can't get back into Facebook without it. Thank you.

I was away from home and when I returned, I couldn't remember my Hotmail password on my iPad. I tried to reset it online but my answers didn't work. The phone number they send the code to is outdated; my new number is [redacted]. I don't send emails anymore, so I couldn't answer that question. I've created a temporary Gmail account. My Hotmail account is [redacted], where I receive important notifications. I've had this account for years. I must be missing something while trying to reset the password. My current details are: Sherry D., DOB 9-21-57, new address is [redacted] Sanders Rd, Ashland, KY [redacted] (old zip [redacted]). I need help to access my account where I store essential documents. Thank you for your assistance.

My Hotmail account has been compromised by my abusive ex. Unfortunately, I am unable to access my account since I don't have the password, and the backup phone number is his. Despite my best efforts, I haven't been successful in regaining access to my account which I last accessed in [redacted]. I am concerned that my ex might be using the account to send emails pretending to be me, and I urgently need to investigate this issue.

While browsing a website, a pop-up led me to a pornographic site unintentionally. Upon exiting, I began receiving numerous unsolicited emails offering explicit content. I am currently inundated with these emails from various senders and find it challenging to manage them individually. Despite my attempt to create filters, some messages still slip through. I am seeking guidance on permanently stopping these emails and removing my email address from the pornographic site's mailing list without risking exposure to malware or scams. Any advice on effectively preventing these unwanted emails would be greatly appreciated.

I am currently unable to access two of my accounts due to insufficient information provided. Both emails, one old and one new, are displaying the same issue. I rely on these accounts for university applications and have already used them to apply to some schools. I have attempted account recovery multiple times but face challenges such as obsolete phone numbers for verification and codes being sent to another email address belonging to my mother who is unavailable due to being on a different continent. Tragically, my father has passed away, leaving me with no immediate support to retrieve the codes. These accounts are vital to me, as I have important data saved in them. It is essential for me to regain access to them, especially considering my long-standing use of Hotmail services.

While on holiday in Europe, changing my SIM card caused a password reset on my email account. I am now unable to access my old phone number linked to the account while I am away. I have tried to answer the security questions twice but have been unsuccessful. A family member also tried to help from my home computer but encountered the same problem. I need to continue communication through a friend's email as it is my only option after the password reset. This is an urgent matter and I have already spent a considerable amount of time trying to resolve it.

In late [redacted], I created a Hotmail email account on my sister's old computer, with the help of her boyfriend. Although I remember the email address and can provide my profile information, I have forgotten the password. The password hint provided is not one I set up, and I suspect someone else has been using the account since I never really used it myself. Despite multiple attempts to recover the account by filling out forms, I have been unable to provide sufficient information due to the account's inactivity. I believe unauthorized access has occurred, as the password hint is unfamiliar to me. I request assistance in regaining access to my account as I have not used it since its creation.

I created a Hotmail account many years ago, and I can't recall if I did it while living in Newfoundland or after moving to Alberta 13 years ago. The email address linked to my account is [redacted] It's been years since I last accessed it, and now that I've forgotten my password, I realize its importance as it's connected to my Facebook account. Being logged out of Facebook, I need access to my Hotmail to reset the password, as all my children's pictures, milestones, and memories are on there. I'm unsure if the account is under my maiden name, George, or after I married and became Tina Bishop. Any help would be appreciated. Thank you.

Hello, I'm having trouble accessing my Hotmail emails. Despite multiple password reset attempts, the system keeps asking for more information, including my most recent sent email. I am concerned because I have important work saved in my account. I've created a new email for communication. Can you assist me with this? Thank you. Lesley B.

I need assistance regarding an email that I recently sent, as the recipient claims they never received it. In the past, I have always received a delivery failure notification from Outlook if there were any issues, but this was not the case with this email. It is crucial for me to determine if the email was successfully delivered, as I suspect there may be an issue with the recipient's email server. This situation has arisen before with another email I sent to them. I am seeking assistance to trace the delivery of the specific email in question and can provide the submission date and the recipient's email address for further investigation.

Account Disabled To activate your account and sign in to Microsoft - Windows Live Outlook® services, you will be asked to provide your email address and a password, referred to as your Microsoft - Windows Live Outlook® credentials. If you have an alternate email address provided by Microsoft - Windows Live Outlook® (e.g. ending with hotmail.com), that email address and associated password will be your Microsoft - Windows Live Outlook® credentials. You can Reactivate your account or Permanently Cancel it. Additionally, you will have clear instructions on how to unsubscribe from your account. Failure to select either option will keep your account inactive, requiring you to contact Microsoft - Windows Live Outlook® support. You have 7 days from the date of this notification to reactivate your Windows Live Outlook® account, after which it will be automatically deleted. To Reactivate and enable your Microsoft - Windows Live Outlook® account, click Activate Account. To close your account and permanently delete it, click Delete Account. Sincerely, Windows Live Outlook® © [redacted] Microsoft - Windows Outlook®

Hello, my name is Alisha Maharaj. I set up the email address [redacted] to create a Facebook account. However, I never used this email address and have since logged out of Facebook. Unfortunately, I no longer have access to my previous phone and cannot retrieve the email Facebook wants to send me. I need help in regaining access to my email account. Please reach out to me at [redacted]

I am unable to access my account because my password has been changed. I have had this account for over a decade and have successfully reset my password in the past. However, this time the system is rejecting my answers. My primary email is [redacted] and my secondary email is [redacted] I have exchanged several emails from these accounts. The reset number is also outdated. I am eager to regain access to my account. Regards, Sikhumbuzo D. +[redacted]6

I recently found out that my Hotmail account was closed. Despite numerous attempts to recover it by providing what I believe is sufficient information during the verification process, I keep getting told the information is insufficient. It has been three months since I lost access to my account, causing me to miss important emails that have resulted in financial losses. I am eager to regain access to my account and retrieve the crucial emails I have missed.