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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2754635's own words
Secure my email account ... I received an email purportedly from my own hotmail account which I had not sent and it was automatically put in my Junk Mail. It was particularly objectionable and so I assumed someone else was mailing me and tried to block the sender. However, when I tried this it said I couldn't block myself. I assumed therefore I had been hacked and ran anti-virus and today I have changed my password from my work computer. Is it possible to check if I have been hacked and look into it for me please. the account is *****@***.com. If you could reply to the email below rather than the one above it would put my mind at rest. Many thanks Mike Henson
it is very worrying when you think your email account has been hacked because you don't have any idea what information has been culled from it and you just have to keep on checking bank accounts and credit cards permanently.
Letting me know if the account has been hacked or not and then advising on how to secure for the future
I have had the account since the early ****s
I have an issue with MSN Windows Live Assistance - Hotmail too
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