I received an email purportedly from my own hotmail account which I had not sent and it...

GetHuman2754635's Hacked Account issue with MSN Windows Live Assistance - Hotmail from April 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2754635's own words
Secure my email account ... I received an email purportedly from my own hotmail account which I had not sent and it was automatically put in my Junk Mail. It was particularly objectionable and so I assumed someone else was mailing me and tried to block the sender. However, when I tried this it said I couldn't block myself. I assumed therefore I had been hacked and ran anti-virus and today I have changed my password from my work computer. Is it possible to check if I have been hacked and look into it for me please. the account is *****@***.com. If you could reply to the email below rather than the one above it would put my mind at rest. Many thanks Mike Henson
it is very worrying when you think your email account has been hacked because you don't have any idea what information has been culled from it and you just have to keep on checking bank accounts and credit cards permanently.
Letting me know if the account has been hacked or not and then advising on how to secure for the future
I have had the account since the early ****s
Changed passwords.
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MSN Windows Live Assistance - Hotmail

Hotmail email
Hacked Account issue
Reported by GetHuman2754635
Apr 16th, 2019 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 852 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman2754635 started working on this issue
Apr 16th, 2019 10:40am
GetHuman2754635 indicated the issue is not fixed yet.
Apr 17th, 2019 10:58am
GetHuman2754635 indicated the issue is not fixed yet.
Apr 17th, 2019 10:58am
GetHuman2754635 indicated the issue is not fixed yet.
Apr 20th, 2019 9:38pm
GetHuman2754635 indicated the issue is not fixed yet.
Apr 20th, 2019 9:39pm
GetHuman2754635 indicated the issue is not fixed yet.
Apr 20th, 2019 9:40pm
GetHuman2754635 indicated the issue is not fixed yet.
Apr 20th, 2019 9:40pm
GetHuman2754635 indicated the issue is not fixed yet.
Apr 20th, 2019 9:40pm
GetHuman2754635 indicated the issue is not fixed yet.
Apr 20th, 2019 9:44pm