The game crashes on the loading screen.*My phone is flare S* plus. I can't play a singl...

GetHuman4835157's customer service issue with from May 2020

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The issue in GetHuman4835157's own words
The game crashes on the loading screen.*My phone is flare S* plus. I can't play a single match since i updated to Android *.*.*. I have no problem on the hero selection screen, but the game crashes or restarts, or doesn't load at all on the loading screen. When i restart the game, i still can't reconnect to the match. The loading screen appears, then it crashes or restarts. I contacted the support, they said i needed at least *GB ram, (i have *GB ram). As they recommended, i have cleared data on my phone. Nothing changed. Then i deleted the game and downloaded it again, but still the same. The comments section on the Google play store is full of comments with people complaining about the same topic(Flare S* plus, Android *.*.*, game crashes). (Sorry for bad

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Customer service issue
Reported by GetHuman4835157
May 21st, 2020 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 2459 others
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GetHuman4835157 started working on this issue
May 21st, 2020 2:54am

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