I recently bought a new phone and I factory reset my old phone. When I tried to bind my...

GetHuman4172200's customer service issue with MLB.com from December 2019

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The issue in GetHuman4172200's own words
I recently bought a new phone and I factory reset my old phone. When I tried to bind my mobile legends account to my new phone the error message below keeps showing up.**"This account is already connected to another game data, it cannot be connected again. If you want to load the old game data, please switch your account."***. I started to play a new game in order to go to my "Account settings" I leveled up my new game to LV.* but the "switch account" does not show. **. My old phone has been factory reseted **I need access to my main account as I have spend alot on the game just to buy diamonds. **Please help me get my main account back.

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MLB.com

Customer service issue
Reported by GetHuman4172200
Dec 30th, 2019 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 613 others
0 customers following this

Timeline

GetHuman4172200 started working on this issue
Dec 30th, 2019 10:46am