Change my payment method. When I try online, I am told I have to call. When I call, I...

GetHuman6568670's customer service issue with MCI from September 2021

Help with my MCI issue
The issue in GetHuman6568670's own words
Change my payment method. When I try online, I am told I have to call. When I call, I am told I have to be transferred, but that I can’t be transferred due to a technical problem. You then hang up. This has happened multiple days. You are trying to debit money from a closed account so I need to give you a card number. I am SOOOOO frustrated. This has been going on for several months.

GetHuman6568670 did not yet indicate what MCI should do to make this right.

How GetHuman6568670 fixed the problem
When I received a callback from MCI with assistance, I was able to finally SPEAK with someone. I've been trying to reach them for * months. THANK YOU!
Do you have a customer issue as well?
We can help you get MCI's attention and get better help faster. Tap below to get started.
Having MCI issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman6568670
Sep 7th, 2021 - 9 months ago
GetHuman6568670 shared how to fix
Seen by 21 customers so far
Similar issue to 36 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number


GetHuman6568670 started working on this issue
Sep 7th, 2021 4:43pm
GetHuman6568670 confirmed the issue is fixed. Hooray!
Sep 8th, 2021 2:48am

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies