Change my payment method. When I try online, I am told I have to call. When I call, I...
GetHuman6568670's customer service issue with MCI from September 2021
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The issue in GetHuman6568670's own words
Change my payment method. When I try online, I am told I have to call. When I call, I am told I have to be transferred, but that I can’t be transferred due to a technical problem. You then hang up. This has happened multiple days. You are trying to debit money from a closed account so I need to give you a card number. I am SOOOOO frustrated. This has been going on for several months.
GetHuman6568670 did not yet indicate what MCI should do to make this right.
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How GetHuman6568670 fixed the problem
When I received a callback from MCI with gethuman.com assistance, I was able to finally SPEAK with someone. I've been trying to reach them for * months. THANK YOU!
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GetHuman6568670 confirmed the issue is fixed. Hooray!
Sep 8th, 2021 2:48am
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