I changed service to ATT and it appears that my voice mail still goes to the MCI mail b...

GetHuman815735's customer service issue with MCI from June 2018

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Help with my MCI issue
Before contacting them, items GetHuman815735 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
GetHuman815735's next move: have a MCI rep call.
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The issue and preferred resolution, in GetHuman815735's own words:
I changed service to ATT and it appears that my voice mail still goes to the MCI mail box. Can you please disconnect the MCI voice mail box. My phone number is ***-***-****. Account is Mary Bogust. I am not at home and I am unable to access my voice mail. *Thank you*Mary Bogust
I trust that MCI will make this right and come up with a resolution that is fair.
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MCI

Customer service issue
Reported by GetHuman815735
Jun 24th, 2018 - 2 mons ago
I have an issue with MCI too
Not resolved
Seen by 3 customers so far
Similar issue to 7 others
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Timeline
GetHuman815735 started working on this issue
Jun 24th 3:41pm