I have received my new MBNA credit card and I want to make sure that the direct debit...

GetHuman5446540's customer service issue with MBNA (UK) from November 2020

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The issue in GetHuman5446540's own words
I have received my new MBNA credit card and I want to make sure that the direct debit is set up properly. I had a letter from MBNA saying that payment would be taken on **th November, but I changed that online to **th as I prefer that date. However, there is no sign of the frequency of the direct debit ono my bank account - against BNA it says "unknown". I would like this sorted out please as I don't want to fall behind in my payments.

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MBNA (UK)

Customer service issue
Reported by GetHuman5446540
Nov 9th, 2020 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 40 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman5446540 started working on this issue
Nov 9th, 2020 4:10pm

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