I have received my new MBNA credit card and I want to make sure that the direct debit...

GetHuman5446540's customer service issue with MBNA (UK) from November 2020

Help with my MBNA (UK) issue
First: share to improve GetHuman5446540's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5446540's own words
I have received my new MBNA credit card and I want to make sure that the direct debit is set up properly. I had a letter from MBNA saying that payment would be taken on **th November, but I changed that online to **th as I prefer that date. However, there is no sign of the frequency of the direct debit ono my bank account - against BNA it says "unknown". I would like this sorted out please as I don't want to fall behind in my payments.

GetHuman5446540 did not yet indicate what MBNA (UK) should do to make this right.

How GetHuman5446540 fixed the problem

We are waiting for GetHuman5446540 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get MBNA (UK)'s attention and get better help faster. Tap below to get started.
Having MBNA (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman5446540
Nov 9th, 2020 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 40 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number


GetHuman5446540 started working on this issue
Nov 9th, 2020 4:10pm

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers