My father has a loan with you guys and he passed away then mother became I'll and is in...

GetHuman-rjtytyan's customer service issue with M&T Bank from October 2018

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The issue in GetHuman-rjtytyan's own words
My father has a loan with you guys and he passed away then mother became I'll and is in ICU. I am the only daughter and I became power of attorney over her. Therefore the judge gave me power to take care of the loan matter. I was told to fax you a copy of the power of attorney. I never heard back. I only received a letter saying we had ten days to move. I called and then got a month extension. I was wanting to know what my options are if any. Because this is my childhood home and where my grandmother and father passed away at. I have recently had a baby and have * other children so I would really appreciate any help you can give me in hopes of keeping this home and land in my family. Thank you for your time
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M&T Bank

Customer service issue
Reported by GetHuman-rjtytyan
Oct 20th, 2018 - 24d ago
I have an issue with M&T Bank too
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Seen by 3 customers so far
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GetHuman-rjtytyan started working on this issue
Oct 20th 9:28am