I requested a ride the nite before to the airport I needed to be picked up on Sunday Ma...

GetHuman5871298's Problem With a Ride issue with Lyft from March 2021

Help with my Lyft issue
First: share to improve GetHuman5871298's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5871298 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman5871298's own words
I requested a ride the nite before to the airport I needed to be picked up on Sunday March **st at *:**-*:** am I got a driver that said he would be to me at *:** am his name is Jon in a red Hyundai Elantra. He cancel the ride at *:** am making me not be able to get to the airport. And it wasn't directed to another driver at all. I also had issue couple days ago at airport trying to get a ride and said over hour wait it was * hours and still never got a ride. I am not the only one with these issue my daughter have had same kind of issue. As far as what the u can do to resolve these issue. Hold drivers a accountable and pick people up when say you will be there direct it to another driver if the person that took the ride can't do it. But really unless the driver had car issue they shouldn't be allowed to cancel they took the ride and should follow through. It cost me money for airline ticket, and time and hazel to have to go through this is just insane.****-***-**** is my number

GetHuman5871298 did not yet indicate what Lyft should do to make this right.

How GetHuman5871298 fixed the problem

We are waiting for GetHuman5871298 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Problem With a Ride issue
Reported by GetHuman5871298
Mar 21st, 2021 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 7813 others
0 customers following this


GetHuman5871298 started working on this issue
Mar 21st, 2021 7:11pm