My name is Martina Smith I have used Lyft for a long time but I am very upset at what...
GetHuman5060706's Problem With a Ride issue with Lyft from July 2020
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The issue in GetHuman5060706's own words
My name is Martina Smith I have used Lyft for a long time but I am very upset at what happened This morning. I schedule a ride for my husband William Frimpong on his phone for *:**am I received a message saying a car would be there between *:**-*:** however no car ever showed up!!!! And my card which is on my account and his was charged almost $*.**. I don't understand why a message was not sent saying we couldn't find a driver or something. There needs to be a better way to alert a customer when no one is coming to pick us up.
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