This is the Second time I ordered a cab and money was taken from my account and my ride...

GetHuman-shayauna's Dispute a Charge issue with Lyft from July 2020

Help with my Lyft issue
First: share to improve GetHuman-shayauna's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-shayauna may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-shayauna's own words
This is the Second time I ordered a cab and money was taken from my account and my ride was canceled. June *th I was charged $**.** I was supposed to be picked up by Sammy. My ride was canceled and I was told my money was on a temporary hold. I still didn’t receive my refund. Today I ordered a ride and was charged $**.**. My money was taken out of my account and my ride was canceled and now the money is on a temporary hold. When will I receive my refund for both transactions??? *******@***.com*Or******@***.com *Or******@***.com

GetHuman-shayauna did not yet indicate what Lyft should do to make this right.

How GetHuman-shayauna fixed the problem

We are waiting for GetHuman-shayauna to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Lyft

Dispute a Charge issue
Reported by GetHuman-shayauna
Jul 12th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 8060 others
0 customers following this

Timeline

GetHuman-shayauna started working on this issue
Jul 12th 8:20pm