I can not remove cards from my app. A card was charged without authorization. I was und...

GetHuman-shugartl's Dispute a Charge issue with Lyft from March 2020

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-shugartl's own words
I can not remove cards from my app. A card was charged without authorization. I was under the impression my card, the correct card was being charged. It was someone else’s card. I tried to cancel my first ride of this year and was still charged. I am in the hole for $*** of overdraft on someone else’s account. How do I remove cards from my account so that I may deactivate. And the fact that I cannot speak with a person directly makes this even more agitating. For $***.** I could’ve rented for the day or so. By not being able to delete cards this is an issue that has made you lose a customer for over * years. Pissed off to the max!!!!!

GetHuman-shugartl did not yet indicate what Lyft should do to make this right.

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Dispute a Charge issue
Reported by GetHuman-shugartl
Mar 6th, 2020 - 10 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 7333 others
0 customers following this


GetHuman-shugartl started working on this issue
Mar 6th, 2020 2:53pm
GetHuman-shugartl indicated the issue is not fixed yet.
Mar 6th, 2020 7:38pm

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