********** I tried to hire a LYFT for a ride to Coleman Young Metro International Airpo...
GetHuman3795059's Dispute a Charge issue with Lyft from October 2019
Help with my Lyft issue
First: share to improve GetHuman3795059's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3795059 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3795059's own words
********** I tried to hire a LYFT for a ride to Coleman Young Metro International Airport Detroit MI from Lenox MI . I was advised at site that no drivers could be found after repeated try’s I tried to cancel and could not find a way. Called my boss Steve Janci cell phone ****-***-**** and he found a LYFT to take me to the airport and was charged for that . Now after looking at my receipts I was charged $**.** which I assumed is a no show charge. On this charge there was no drivers name and no * digit confirmation code. No receipt was sent via email , but you did charge me though American Express charge now pending . Why couldn’t locate a driver when my boss , *** miles away , could ? Why was I charge twice for the same ride. I do not feel l was treated on fairly and would like this charge of $**.** to be withdrawn. I would like to express that one reasons I use LYFT is fair treatment this insurgent just mentioned is no way to treat a custom.
GetHuman3795059 did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman3795059 fixed the problem
We are waiting for GetHuman3795059 to fix the problem and share the solution with the rest of us customers.
Please help with my Lyft issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Lyft customer problems.