I am very upset about the ride that was take on *****. **. Shares rides are for those w...

GetHuman-sdberri's Problem With a Ride issue with Lyft from October 2019

Help with my Lyft issue
First: share to improve GetHuman-sdberri's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sdberri may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman-sdberri's own words
I am very upset about the ride that was take on *****. **. Shares rides are for those who are going in the same direction not routes that are miles apart. **. When the driver waited on the second passenger over * min for her to arrive and then dropped her off first in a totally different direction. Maybe it was because I was black and she has Hispanic which he spoke Spanish to her during the wait. Is it protocol for the driver to wait more than * mins for a passenger that was not at the pickup location? ***. The route taken was not in the direction of my dropoff. The driver even stated this should have never happened. I paid for a ride that was over * *** hours because you guys prepared a pickup that was not in the direction I was going. **I want a full refund to my card

GetHuman-sdberri did not yet indicate what Lyft should do to make this right.

How GetHuman-sdberri fixed the problem

We are waiting for GetHuman-sdberri to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Problem With a Ride issue
Reported by GetHuman-sdberri
Oct 16th, 2019 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 50611 others
0 customers following this


GetHuman-sdberri started working on this issue
Oct 16th, 2019 11:04pm