I am very upset about the ride that was take on *****. **. Shares rides are for those w...

GetHuman-sdberri's Problem With a Ride issue with Lyft from October 2019

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The issue in GetHuman-sdberri's own words
I am very upset about the ride that was take on *****. **. Shares rides are for those who are going in the same direction not routes that are miles apart. **. When the driver waited on the second passenger over * min for her to arrive and then dropped her off first in a totally different direction. Maybe it was because I was black and she has Hispanic which he spoke Spanish to her during the wait. Is it protocol for the driver to wait more than * mins for a passenger that was not at the pickup location? ***. The route taken was not in the direction of my dropoff. The driver even stated this should have never happened. I paid for a ride that was over * *** hours because you guys prepared a pickup that was not in the direction I was going. **I want a full refund to my card

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Lyft

Problem With a Ride issue
Reported by GetHuman-sdberri
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 50611 others
0 customers following this

Timeline

GetHuman-sdberri started working on this issue
Oct 16th, 2019 11:04pm