On ******* you sent me a ride ** miles from my location and I accepted the ride to keep...

GetHuman3406782's customer service issue with Lyft from August 2019

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The issue in GetHuman3406782's own words
On ******* you sent me a ride ** miles from my location and I accepted the ride to keep acceptance rate up. After going ** miles to pick up Paige it only paid $*.**. Also I had * rides cancel, Sara,Callie and Ashley.I was over ** miles from * of these and they cancelled after I had traveled over halfway to the pick and the third cancelled after I got to the pick up location, *I was carrying rides from the Flora-Bama Lounge on the Florida Alabama state line into Alabama. When I tried to search for riders to come back to Florida it said I had to set up in Alabama which I tried several times and it would not let me set up and I had to come back to Florida with no rider .This cost me money because of the one way empty miles. What do I have to do to drive in Alabama so this problem does not happen again again? We are only ** miles form the Alabama state line so I will be going into Alabama again. I would like to speak to someone by phone at ***-***-**** or ***-***-**** so I don't have to spent time emailing back and forth. I need this information to make my decision if I am going to drive for Lyft anymore an continue to waste my time on ** mile trips to pick up a $*.** rider or go half way to a pick up to cancel or can carry riders into Alabama but cannot pick * up riders.

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Customer service issue
Reported by GetHuman3406782
Aug 11th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 48334 others
0 customers following this


GetHuman3406782 started working on this issue
Aug 11th, 2019 4:13pm
GetHuman3406782 indicated the issue is not fixed yet.
Aug 11th, 2019 8:28pm

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