The driver never picked me up and charged me anyway. Then argued with me over the phone...

GetHuman2898070's Dispute a Charge issue with Lyft from May 2019

Help with my Lyft issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman2898070's own words
The driver never picked me up and charged me anyway. Then argued with me over the phone saying he had to drive to the destination on the trip regardless and I would be charged regardless. Disgusting person and experience. He is a thief no other way to express it. I want my money back for the ride and I’ll never use the service again!!!! Made late for work AND STOLEN FROM AND ARGUED WITH ABOUT IT!!!
GetHuman2898070 did not yet indicate what Lyft should do to make this right.
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Lyft

Dispute a Charge issue
Reported by GetHuman2898070
May 10th, 2019 - 2 mons ago
I have an issue with Lyft too
Fixed
Seen by 4 customers so far
Similar issue to 44258 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman2898070 started working on this issue
May 10th 10:31am
GetHuman2898070 indicated the issue is not fixed yet.
May 10th 4:35pm
GetHuman2898070 confirmed the issue is fixed. Hooray!
May 11th 11:21pm