The driver never picked me up and charged me anyway. Then argued with me over the phone...
GetHuman2898070's Dispute a Charge issue with Lyft from May 2019
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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman2898070's own words
The driver never picked me up and charged me anyway. Then argued with me over the phone saying he had to drive to the destination on the trip regardless and I would be charged regardless. Disgusting person and experience. He is a thief no other way to express it. I want my money back for the ride and I’ll never use the service again!!!! Made late for work AND STOLEN FROM AND ARGUED WITH ABOUT IT!!!
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