upon reserving a lyft ride, shouldn't i receive a confirmation via text or email? Wha...

GetHuman-katscot's customer service issue with Lyft from May 2019

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The issue in GetHuman-katscot's own words
upon reserving a lyft ride, shouldn't i receive a confirmation via text or email? What if I do not? I made a reservation about ** hours in advance and never received a confirmation that i would be picked up. About * minutes before my pick up time, i get a call from the driver stating he is going to be ** minutes late. I needed to leave for the airport then, not ** minutes later. My neighbor ended up taking me to the airport. Please respond.
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Lyft

Customer service issue
Reported by GetHuman-katscot
May 8th, 2019 - a mon ago
I have an issue with Lyft too
Not resolved
Seen by 2 customers so far
Similar issue to 44157 others
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Timeline
GetHuman-katscot started working on this issue
May 8th 8:55pm