I have pre-scheduled a pickup at my home twice within the last three to four weeks for...

GetHuman-brianwbl's Complaint issue with Lyft from April 2019

14 views | 42330 similar | 0 following
Help with my Lyft issue
GetHuman-brianwbl's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-brianwbl will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-brianwbl can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman-brianwbl's own words
I have pre-scheduled a pickup at my home twice within the last three to four weeks for a trip to Chattanooga Airport. I always schedule it the day before and check the status before I go to bed to see that a driver has been confirmed. The first time I scheduled a trip I went to bed with a driver to find the next morning that one driver had cancelled and another picked it up, which is fine.*Yesterday I scheduled a pickup and awoke this morning to see my driver still confirmed. Within **-** min of being picked up—I have no driver. This is unacceptable. I understand I live about **-** min outside of metro Chattanooga in Georgia, but if a scheduled driver can’t be promised then you need to discontinue your service in the N GA area. This caused me a great deal of stress and having to rearrange my transportation mode.

GetHuman-brianwbl did not yet indicate what Lyft should do to make this right.

How GetHuman-brianwbl fixed the problem

We are waiting for GetHuman-brianwbl to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-brianwbl fixes it.
This email address isn't valid

Lyft

Complaint issue
Reported by GetHuman-brianwbl
Apr 8th, 2019 - 2 years ago
Fixed
Seen by 14 customers so far
Similar issue to 42330 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth

Timeline

GetHuman-brianwbl started working on this issue
Apr 8th, 2019 3:19pm
GetHuman-brianwbl indicated the issue is not fixed yet.
Apr 8th, 2019 8:47pm
GetHuman-brianwbl indicated the issue is not fixed yet.
Apr 9th, 2019 7:13pm

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies