On March **, I had a problem with two riders I picked up from a bar. I am being accused...

GetHuman2466085's customer service issue with Lyft from March 2019

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The issue in GetHuman2466085's own words
On March **, I had a problem with two riders I picked up from a bar. I am being accused of driving erratically because I avoided hitting two drunk walkers that suddenly popped out between cars. In order to avoid hitting them, I swerved. My riders overreacted.**Now I am being punished. My account on hold since Sunday. My emails are not being answered. Have been told from messenger that my issue has been escalated. But no resolution.**I am being investigated for unsafe driving. I choose not to hit the walking drunks or slamming on the brakes, thereby sending my riders into the front seat. **I saved five lives by swerving out of the way. Why are my actions being punished?**Please fix this now! Take my account off hold so that I can get back on the road and get people where they need to be.**Susan Yorke ***********
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Customer service issue
Reported by GetHuman2466085
Mar 13th, 2019 - 5 mons ago
I have an issue with Lyft too
Seen by 1 customer so far
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GetHuman2466085 started working on this issue
Mar 13th 12:42am
GetHuman2466085 indicated the issue is not fixed yet.
Mar 13th 12:43am