March * pickup to doctor in Gastonia NC. *The driver called me and said he was outside...

GetHuman2395240's customer service issue with Lyft from March 2019

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The issue in GetHuman2395240's own words
March * pickup to doctor in Gastonia NC. *The driver called me and said he was outside and I looked out and did not see him, but he was across the street so I asked him to come in front of my door. Then as we approached a stopped school bus he acted like he was going to go around and I said no because my street goes in a circle. Then on the highway, he was weaving in and out of traffic at **m.p.h and I asked why we were going ** mph and I said, you are going the wrong way. Then he said to me* Who are you talking to *****? Don't get in my car with your fat white *** and think you are going to bully me. Then he said, You ought to be ashamed of yourself living in a trailer, maybe if you put the fork down, you'd have money to live somewhere nice. He continued on by saying he was going to have to stop at a car wash, to wash my fat *** out of his car. Told me I needed to go find a job or go back to school and learn something. Then he said he was going to pray for my fat *** in church on Sunday. Said that I was angry because I eat too much meat.**After yelling and begging to take me home, he finally got me back home but took me all the way to Huntersville first. I had to tell him it was kidnapping if he did not take me home so he made sure he said every vile thing he ever wanted to say to a white woman.**Just because I am white does not make me a racist. I am the proud mother of a **-year-old BIRACIAL son who actually was home at the time and I could have called him and told him what was happening and he would have been outside and ready but I didn't. **You folks need to not allow him to take patients anywhere! No one deserves what he gave to me this morning. There was a whole lot more spewed out of his mouth like the fact that I am ignorant and I never want to be wrong and that I am not happy, I could tell you were not happy when you got in my car. **I just don't understand, he said no matter what I have been through it pales in comparison to him being black.

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Lyft

Customer service issue
Reported by GetHuman2395240
Mar 7th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 40379 others
0 customers following this

Timeline

GetHuman2395240 started working on this issue
Mar 7th, 2019 2:40pm