I ordered my first ride from Lyft. I couldn't see how to specify a certain time. I cal...

GetHuman-jdwhitea's customer service issue with Lyft from March 2019

Help with my Lyft issue
The issue in GetHuman-jdwhitea's own words
I ordered my first ride from Lyft. I couldn't see how to specify a certain time. I called the number that was texted to me several times and also let him know I didn't need the ride till *pm and that I was on crutches. He didn't bother checking his mssgs and was very rude. I waited by my door watching for him. Then at **** sat in my car and waited till *:** then called him*Said he drove by then cancelled the ride and that he was unable to check his mags. I understand that but he could have pulled over for * minute to check to provide a service. *I was charged the full fee plus a * dollar cancellation fee.*This is not right.*I have a broken foot and I will need services again sometime.*Please reimburse me. This isn't right.

GetHuman-jdwhitea did not yet indicate what Lyft should do to make this right.

How GetHuman-jdwhitea fixed the problem
They took care of the ride I was charged for. Got a * dollar cancel fee.
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Lyft

Customer service issue
Reported by GetHuman-jdwhitea
Mar 5th, 2019 - 2 years ago
Fixed
GetHuman-jdwhitea shared how to fix
Seen by 5 customers so far
Similar issue to 40244 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth

Timeline

GetHuman-jdwhitea started working on this issue
Mar 5th, 2019 9:54pm
GetHuman-jdwhitea confirmed the issue is fixed. Hooray!
Mar 9th, 2019 4:36am