Last night we were in downtown Minneapolis and we were waiting for the price to drop be...

GetHuman2170750's customer service issue with Lyft from February 2019

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The issue in GetHuman2170750's own words
Last night we were in downtown Minneapolis and we were waiting for the price to drop because of a concert in town. Once I saw the price had dropped, I selected the ride. The price of the ride went up significantly — (doubled in cost) once I selected the ride but didn’t receive the notification that the price had gone up. My total was ** without tip. I would never have selected the ride if I had known I would be lying that much... initially I selected it for $**. I don’t think I should have to pay the full cost because I was never notified. If I could half have the ride discounted, I would be satisfied. I’m a loyal Lyft customer and have never had an issue in the past. **I appreciate your attention to this matter. **Thank you, *Nicole

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Customer service issue
Reported by GetHuman2170750
Feb 9th, 2019 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 38616 others
0 customers following this


GetHuman2170750 started working on this issue
Feb 9th, 2019 6:00pm