Hello I wish you all would really take this seriously it's so hard to contact you or ge...

GetHuman1973229's customer service issue with Lyft from January 2019

36862 similar
0 following
Help with my Lyft issue
First: share to improve GetHuman1973229's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1973229's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1973229 will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1973229 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1973229 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman1973229's own words
Hello I wish you all would really take this seriously it's so hard to contact you or get any help on any issue I have had enough I spend too much time and energy and money to be treated as rudely as I was today by your driver William in the Honda he was to pick me up at **:** Central Avenue Middletown Ohio and he was to take me to **** Mack Road Fairfield Ohio this was an important appointment and I did make it in advance I scheduled the right when he came to pick me up he was at the wrong location which of course was my fault not really because he was given **** I later learned that he was about a block-and-a-half away at the library and then he was at another location and told me that upon me calling when I called the number he was rude and answered and was yelling and screaming and say why don't know where you are can't you just walk out here and then he advised me that I needed to walk out into the parking lot and look for him that wouldn't have been necessary had he come to the right location to begin with again I was at **:** the sign on the door says **:** I told him where the business was and told him it was a second building from the corner later he came around the corner picked me up advised me that if I had an attitude he didn't have to take me well yes I had a problem because I was going from Cincinnati to Fairfield and it was very urgent that I get there and so I did need to go he continue to be rude and unprofessional throughout the entire experience maybe this isn't the job for William I would really appreciate a phone call back or text message to my phone I am not always at work or with my computer my phone number is ***-***-**** thank you and I hope that you realize people who are treated the way I am should have been compensated in some way for just putting up with his **** I don't try to take people but there is no way you can treat a customer the way he treated me today and just go on with your day tomorrow like nothing happened the American Cancer Society paid for my trip today but none-the-less both of us should be reimbursed for the Jack but that you guys sent to us it's not your fault that he came but you've got to start doing something about the attitudes of these drivers
GetHuman1973229 did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman1973229 fixed the problem
We are waiting for GetHuman1973229 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1973229 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1973229
Jan 16th, 2019 - 9 mons ago
I have an issue with Lyft too
Not resolved
Seen by 3 customers so far
Similar issue to 36862 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1973229 started working on this issue
Jan 16th 12:42am