Hello, my name is Michele, and I had installed the Lyft App on my cell phone with my fr...

GetHuman1927969's customer service issue with Lyft from January 2019

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GetHuman1927969's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1927969 will want to follow the link below to head to their help center. We will check on GetHuman1927969 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1927969 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman1927969's own words
Hello, my name is Michele, and I had installed the Lyft App on my cell phone with my friend Doris George, using Doris' credit card. we have a handful of your driver's and Lyft use on my cell phone but now would like to change both the account name and the phone number to Doris Georges' account, since the payee*card holder is Doris George. I had already logged out of the Lyft app on my phone (***)***-****.**Could you please let us know what steps we should take next to complete the account change? Thank you for your time and help in this matter.** Michele Rozell* ***-***-***** *****@***.com
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Lyft

Customer service issue
Reported by GetHuman1927969
Jan 9th, 2019 - a mon ago
I have an issue with Lyft too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1927969 started working on this issue
Jan 9th 5:17am