I ordered a lyft got into the car a few blocks into the trip I asked the driver if he c...

GetHuman-lesliecg's customer service issue with Lyft from December 2018

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The issue in GetHuman-lesliecg's own words
I ordered a lyft got into the car a few blocks into the trip I asked the driver if he could plug a USB charger cord into his charger. He took the cord like he did. The usb charger is for an electronic ankle device on my ankle and it continued to vibrate letting me know he did not plug it in to charge. I explained to him what it was could he please plug it in it's like charging a phone it's a usb cord. He says he wouldn't so I said ok that's fine you may get pulled over it's a gps monitor if its dying and I do t plug it in to charge they see my location all times and do not want the devices to die so may pull u over if I'm in a vehicle to see why it's not being plugged into charge. He pulled over and told me to get out of the car so u did. I said to him so your going to leave me on the side of the road because you do not want to charge a electronic device so it won't die, like a phone. I'm not convicted of any crime I have a charge of a crime and have an anklet that requires charging like a cell phone while a court process is progress. I'm a * foot * *** pound female of no threat to you simply asking you to plug a USB charger cable into your charge and you refuse I say that's fine it's your car and leave me on the side of the road. The entire time while he was preparing to drop me there he continuously said very aggressive things to me and I said ok I'm not arguing with you I'll get out and I'll just contact lyft it's that big of a deal to leave me on the side of the road you said no I said fine it's your car I simply asked you to plug a charger cord in you do not want to that's fine. He could've just took me home I was not arguing or raising my voice or saying anything at all disrespectful to him in any way. He left me on side of the road after getting verbally irate with me simply for asking him to plug cord in to charge. I had to call friend to pick my son up from school on time and I was stuck for ** min waiting for someone to pick me up after they picked my son up from school. I was definitely not getting back in a lyft after that scenario. I can not the extreme distaste in my mouth for lyffter this. When adults have been consuming alcohol and so on, the idea of services such as lyft to responsibly get to a destination in a safe manner for all involved. In making responsible adult decisions as such the employees drivers should exercise better judgement in handling of customers and shoukfee never leave patrons stranded for unjustifiedreasons. I'm a * foot * inch *** pound female. He was visibly large black Male. What could I have seriously done that would require him to leave me mid ride on the side of the road ?

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Lyft

Customer service issue
Reported by GetHuman-lesliecg
Dec 11th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 32134 others
0 customers following this

Timeline

GetHuman-lesliecg started working on this issue
Dec 11th, 2018 10:00pm

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