I got a call from a Lyft driver last night saying they were out front to pick up Erin...

GetHuman-btauswor's customer service issue with Lyft from December 2018

6 views
 | 
31178 similar
 | 
0 following
Help with my Lyft issue
First: share to improve GetHuman-btauswor's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-btauswor's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-btauswor will want to follow the link below to head to their help center. We will check on GetHuman-btauswor later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-btauswor may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman-btauswor's own words
I got a call from a Lyft driver last night saying they were out front to pick up Erin. I told the driver that I had a daughter named Erin and assumed she had her own Lyft account ( which she does) and thought maybe she had my phone number on her account for some reason so I gave the Lyft driver my daughter ‘s phone number. I talked to my daughter this morning and she said a Lyft driver called and woke her up saying they were out front. She told them she did not order a Lyft. THEN, this morning, I received a “no show reciept” from Lyft. Here’s the deal. I did not order a Lyft last night for myself or for anyone and no one has the authority to order a Lyft using my account but me. The whole idea that someone could order a Lyft using my account, whether or not it was or was not my daughter is not ok with me. I need you to help me get this resolved or I will need to cancel my Lyft account because no one can order a Lyft on my acct but me. The idea that anyone can use my account frightens me. If there is anything I can do, please let me know.*You can call me at ***-***-****
GetHuman-btauswor did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-btauswor fixed the problem
We are waiting for GetHuman-btauswor to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lyft email you?
This email address isn't valid
Follow this issue
See how GetHuman-btauswor fixes it.
This email address isn't valid

Lyft

Customer service issue
Reported by GetHuman-btauswor
Dec 5th, 2018 - a mon ago
I have an issue with Lyft too
Not resolved
Seen by 6 customers so far
Similar issue to 31178 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-btauswor started working on this issue
Dec 5th, 2018 2:57pm