I got a call from a Lyft driver last night saying they were out front to pick up Erin...

GetHuman-btauswor's customer service issue with Lyft from December 2018

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The issue in GetHuman-btauswor's own words
I got a call from a Lyft driver last night saying they were out front to pick up Erin. I told the driver that I had a daughter named Erin and assumed she had her own Lyft account ( which she does) and thought maybe she had my phone number on her account for some reason so I gave the Lyft driver my daughter ‘s phone number. I talked to my daughter this morning and she said a Lyft driver called and woke her up saying they were out front. She told them she did not order a Lyft. THEN, this morning, I received a “no show reciept” from Lyft. Here’s the deal. I did not order a Lyft last night for myself or for anyone and no one has the authority to order a Lyft using my account but me. The whole idea that someone could order a Lyft using my account, whether or not it was or was not my daughter is not ok with me. I need you to help me get this resolved or I will need to cancel my Lyft account because no one can order a Lyft on my acct but me. The idea that anyone can use my account frightens me. If there is anything I can do, please let me know.*You can call me at ***-***-****
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Customer service issue
Reported by GetHuman-btauswor
Dec 5th, 2018 - a mon ago
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GetHuman-btauswor started working on this issue
Dec 5th, 2018 2:57pm