I’m having an issue with my driver photo- I submitted a new photo last Friday and it wa...

GetHuman-alysonkk's customer service issue with Lyft from December 2018

Help with my Lyft issue
The issue in GetHuman-alysonkk's own words
I’m having an issue with my driver photo- I submitted a new photo last Friday and it was approved by Lyft, however it is only viewable from my dashboard, not in driver mode or anywhere else- the old photo is displayed there. I have emailed support multiple times and they only tell me that my photo “was already updated”, which doesn’t solve my problem at all. This is a problem because the old photo is awful and I believe it may affect my customers’ impression of me. Please email or call me at(***) ***-**** as soon as possible, as this has now been my problem for * days with no help despite numerous emails.
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Lyft

Customer service issue
Reported by GetHuman-alysonkk
Dec 4th, 2018 - a mon ago
I have an issue with Lyft too
Fixed
Seen by 4 customers so far
Similar issue to 31139 others
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Timeline
GetHuman-alysonkk started working on this issue
Dec 4th, 2018 7:50pm
GetHuman-alysonkk indicated the issue is not fixed yet.
Dec 4th, 2018 7:51pm