Doralba was supposed to had picked me up from *** Washington street in Newark today Nov...

GetHuman-aneesham's customer service issue with Lyft from November 2018

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The issue in GetHuman-aneesham's own words
Doralba was supposed to had picked me up from *** Washington street in Newark today November **, ****. I received an text message showing she was outside, once i got outside she wasn't there, she called me to where was I, i told her where I was she stated she didn't know where i was an she was located *** Washington street. I then told her to cancel cause it's cold and I have a baby I will not be walking around tryna find out where she was with my baby , i also told her to cancel the ride which she didn't cancel right away . SHE started driving while in my time and my money . Once I notice I called her she sent me to voicemail then cancel my ride. I have pictures to prove as well. I feel that it was unacceptable, inappropriate, and wrong for her to do what she has done . And I should not had paid for a lyft ride with David because of what had happen. I deserve a credit .
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Customer service issue
Reported by GetHuman-aneesham
Nov 29th, 2018 - 9 mons ago
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GetHuman-aneesham started working on this issue
Nov 29th, 2018 2:58pm