All of my information has changed because of divorce... name change, address change, dr...
GetHuman-joyklan's customer service issue with Lyft from November 2018
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Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-joyklan's own words
All of my information has changed because of divorce... name change, address change, drivers license, except for my phone number. Since your app recognizes phone * it takes me to my current account. It asks for my old drivers license *. I don't have that information! I CAN'T UPDATE THIS INFORMATION MYSELF! PLEASE HELP! CALL ME ***-***-****, OR PROVIDE A PHONE *. This has been ongoing. If I don't get help, I can't use the product!
GetHuman-joyklan did not yet indicate what Lyft should do to make this right.
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