On Wed. November **, I was picked *Up at **** Post Street. The driver was named Raulel...

GetHuman1652046's customer service issue with Lyft from November 2018

30734 similar
0 following
Help with my Lyft issue
First: share to improve GetHuman1652046's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1652046's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1652046 will want to follow the link below to head to their help center. We will check on GetHuman1652046 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman1652046's own words
On Wed. November **, I was picked *Up at **** Post Street. The driver was named Raulel. He took me on a very long convoluted route to my home. Have lived in San Francisco since *****So I know the city well. He took me way *In directions away from my home. I was at one point driven through alleys and I noticed the street sign ‘Laidley’*He kept telling me he was following GPS directions but I think we were lost. *At one point he stopped as if trying to*decide which way to go. He then attempted to go on what I know is a dead end street. At that point I almost jumped out and called ***. I demanded he find Mission Street and take me home. There was no reason for the route to take me up hills in residential areas and going through one-way alleys. I have used Lyft many*times, several times to and from my home for medical appointments. I would like you to investigate this Driver and this particular trip and call me to*explain why this happened and how I can deal with a situation if it occurs in the future.*Joyce Hume*(**** ***-*****After *:** p.m. only due to my work schedule. **Thank you, Joyce Hume*A text would also be acceptable.
GetHuman1652046 did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman1652046 fixed the problem
We are waiting for GetHuman1652046 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1652046 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1652046
Nov 29th, 2018 - 9 mons ago
I have an issue with Lyft too
Not resolved
Seen by 3 customers so far
Similar issue to 30734 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
GetHuman1652046 started working on this issue
Nov 29th, 2018 11:45am