Someone unauthorized used my American Express credit card for ** Lyft rides last month...

GetHuman733381's customer service issue with Lyft from November 2018

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The issue in GetHuman733381's own words
Someone unauthorized used my American Express credit card for ** Lyft rides last month! I want to find the location for pickup and delivery. so I can figure out who it is. The last * numbers of the card are ***** if that helps you, and I am in Miami, Florida. I will give you the whole credit card number if you call but don't want to give it in this chat. Youc an call me at ***-***-**** or email me at *****@***.com please! (The person I suspect's initials are J. L. if that helps you track him down.)
GetHuman733381 did not yet indicate what Lyft should do to make this right.
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Customer service issue
Reported by GetHuman733381
Nov 24th, 2018 - 10 mons ago
I have an issue with Lyft too
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Seen by 8 customers so far
Similar issue to 30331 others
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Email address on account
Phone number on account
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GetHuman733381 started working on this issue
Nov 24th, 2018 9:55pm