Called for a Lyft on **** and was put in touch with Deepak ***-***-**** to pick us up o...

GetHuman361128's customer service issue with Lyft from December 2018

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The issue in GetHuman361128's own words
Called for a Lyft on **** and was put in touch with Deepak ***-***-**** to pick us up on **th st and *th ave. He was on **thst. I watched the car never move on my screen I called him and he said he was on his way. The car went up to **st st and the car stopped shortly thereafter I was billed for the ride. I wrote on this website this complaint but no one has reached out. I got a message by a robotic asking if I solved the problem. WELL* YOU need to fix this and deal with YOUR employee who is committing a crime by what he has done. How many other times has he done this and no one reported this. You owe us more than restitution of our money!!! YOU need to get involved!!!
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Customer service issue
Reported by GetHuman361128
Dec 5th, 2018 - 2 mons ago
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Timeline
GetHuman361128 started working on this issue
Dec 5th, 2018 4:38pm