I ordered a lyft and saw I had a nine minute wait time with Usman. At one point it sho...

GetHuman1536259's customer service issue with Lyft from November 2018

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The issue in GetHuman1536259's own words
I ordered a lyft and saw I had a nine minute wait time with Usman. At one point it showed I had * minutes left I started making my way downstairs. A few seconds later I was given a brand new wait time of * minutes. The driver finally showed up. When I asked him what happened with the time change he snapped at me and said he only showed * minute. I said to him we both know that's not true. He then started to yell at me that it's his car and called me a ******* ***** and told me to get out of his car. He threatened to call the cops on me if I didnt. So I got out of his car. At that point my lift app showed that another driver named Julio would pick me up. I am appalled and extremely distressed over this situation. I need someone to call me immediately.

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Customer service issue
Reported by GetHuman1536259
Nov 10th, 2018 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 29135 others
0 customers following this


GetHuman1536259 started working on this issue
Nov 10th, 2018 5:05pm