I work at a night club and I get off at *am. The driver started the ride before I got i...
GetHuman-adrianph's customer service issue with Lyft from November 2018
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The issue in GetHuman-adrianph's own words
I work at a night club and I get off at *am. The driver started the ride before I got in and let another person get in the car and told me to wait that the person lives around the corner. I kept asking him to cancel and he wouldn’t because I was rude to him and said I don’t want his services. He would not pick up and wouldn’t cancel for over ** minutes. The police and security had to sit with me the entire tome because I’m a woman and It wasn’t safe to leave me there alone at that hour by myself. The security talked to him and he finally canceled and I was able to call for another ride. I did not get charged but that behavior is unacceptable and even the police at my job were about to take me where he was located to tell him to cancel it. I got home almost * hrs after I got off work! He was cursing when I told him I was reporting him and I honestly think that’s what triggered it.
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