I use lyft often very happy with service. I recently cracked the screen on my phone and...

GetHuman-paulache's customer service issue with Lyft from November 2018

1 view
 | 
28465 similar
 | 
0 following
Help with my Lyft issue
First: share to improve GetHuman-paulache's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-paulache's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-paulache will want to follow the link below to head to their help center. We will check on GetHuman-paulache later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-paulache may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman-paulache's own words
I use lyft often very happy with service. I recently cracked the screen on my phone and it started acting up......flickering to sites, typing text automatically. If you review my account you can see its ordered lyft to who knows where and I've frantically have to try to get my phone to cancel it I've acquired fees for that which I understand, the driver even showed up once because she was so close by and I just couldn't get my phone screen to work to cancel. I even showed the driver what was happening to my phone However I have * charges one for **** $**.** and one **** for $**.**. I did not use the service. The lyf t app was right beside my FB app and if I touched FB it would start ordering lyft automatically....and I can't stop it or sometimes cancel it. I have had to temporarily take the app off unless I'm actually ordering so this does not happen again and I can get phone repaired. I'm sorry for any inconvenience this has caused !! Please consider refunding my charges? I truly need these funds to actually use lyft for work. Or maybe a credit of some kind? Again if you review, you can see the problem I've had. Thank you for your consideration
GetHuman-paulache did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-paulache fixed the problem
We are waiting for GetHuman-paulache to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lyft email you?
This email address isn't valid
Follow this issue
See how GetHuman-paulache fixes it.
This email address isn't valid

Lyft

Customer service issue
Reported by GetHuman-paulache
Nov 4th, 2018 - a mon ago
I have an issue with Lyft too
Not resolved
Seen by 1 customer so far
Similar issue to 28465 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-paulache started working on this issue
Nov 4th 1:48am