I use lyft often very happy with service. I recently cracked the screen on my phone and...

GetHuman-paulache's customer service issue with Lyft from November 2018

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The issue in GetHuman-paulache's own words
I use lyft often very happy with service. I recently cracked the screen on my phone and it started acting up......flickering to sites, typing text automatically. If you review my account you can see its ordered lyft to who knows where and I've frantically have to try to get my phone to cancel it I've acquired fees for that which I understand, the driver even showed up once because she was so close by and I just couldn't get my phone screen to work to cancel. I even showed the driver what was happening to my phone However I have * charges one for **** $**.** and one **** for $**.**. I did not use the service. The lyf t app was right beside my FB app and if I touched FB it would start ordering lyft automatically....and I can't stop it or sometimes cancel it. I have had to temporarily take the app off unless I'm actually ordering so this does not happen again and I can get phone repaired. I'm sorry for any inconvenience this has caused !! Please consider refunding my charges? I truly need these funds to actually use lyft for work. Or maybe a credit of some kind? Again if you review, you can see the problem I've had. Thank you for your consideration
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Customer service issue
Reported by GetHuman-paulache
Nov 4th, 2018 - a mon ago
I have an issue with Lyft too
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GetHuman-paulache started working on this issue
Nov 4th 1:48am