I had requested a lyft and received Oreste who owns a Volkswagen Jetta and my computer...

GetHuman1472741's customer service issue with Lyft from November 2018

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The issue in GetHuman1472741's own words
I had requested a lyft and received Oreste who owns a Volkswagen Jetta and my computer stated that he picked me up and ended up dropping me off but I was never picked up and was charged $**.** for a ride that I never took and then had to order another Lyft. I am requesting a full refund for "riding" with Oreste. This is not the first time that this specific driver has done this. The first time I was able to contact him and he hung up on me and then proceeded to cancel the ride. I do not think this driver shall be allowed to be a driver any longer.
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Lyft

Customer service issue
Reported by GetHuman1472741
Nov 2nd, 2018 - 2 mons ago
I have an issue with Lyft too
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Timeline
GetHuman1472741 started working on this issue
Nov 2nd 7:04pm