A person used my credit card information to use Lyft there was only * person Who knew...

GetHuman1461837's customer service issue with Lyft from November 2018

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The issue in GetHuman1461837's own words
A person used my credit card information to use Lyft there was only * person Who knew my credit card information he decided to take a $** trip which my Fifth Third fraud alert text me a message asked me if that was me I said no so they blocked my card the person took another trip while everything was pending that was $*** then another trip that was $** I had to close my bank account and my bank is reimbursing me for the $** that actually went through on my bank account the other two transactions didn’t go through because due to fraud they turned my debit card off I think you should prosecute this person who stole your money and my money which I will deal with that with my bank because I know who the person is and I know you guys have cameras time frames so you should know who it is I am very upset that my credit card my debit card was used consistently without my permission it’s not your fault it’s not my fault it’s the person who did it and should be criminalized for his actions thank you
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Lyft

Customer service issue
Reported by GetHuman1461837
Nov 1st, 2018 - a mon ago
I have an issue with Lyft too
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Seen by 3 customers so far
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Timeline
GetHuman1461837 started working on this issue
Nov 1st 3:05am