I requested a Lyft and before any driver accepted the job I cancelled and my card was s...

GetHuman-masonlba's customer service issue with Lyft from November 2018

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The issue in GetHuman-masonlba's own words
I requested a Lyft and before any driver accepted the job I cancelled and my card was still charged and I'd like a refund. This isn't the first time either. If the ride isn't accepted by a driver I should not be charged. This is a very bad practice and it needs to stop. If the ride is accepted and the driver is on the way I could understand but to be charged in this manner is not the way to do business
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Customer service issue
Reported by GetHuman-masonlba
Nov 1st, 2018 - a mon ago
I have an issue with Lyft too
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Seen by 5 customers so far
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Timeline
GetHuman-masonlba started working on this issue
Nov 1st 1:45am
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Nov 1st 1:45am