When I requested the uber I clicked on the drop off address and somehow the pick up add...
GetHuman-mikaliah's customer service issue with Lyft from October 2018
Help with my Lyft issue
First: share to improve GetHuman-mikaliah's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mikaliah's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mikaliah will want to follow the link below to head to their help center. We will check on GetHuman-mikaliah later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mikaliah may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman-mikaliah's own words
When I requested the uber I clicked on the drop off address and somehow the pick up address was wrong. I called the uber driver to let him know know where I was located and he told me to correct it. As I tried to correct the pick up address the driver didn't provide me enough time to correct the pick up address and canceled the ride where my card was still charged. Is there any way I can receive a refund back on my bank account card?!
GetHuman-mikaliah did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-mikaliah fixed the problem
We are waiting for GetHuman-mikaliah to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.