I've noticed that most of the time Lyft will just cancel my ride when it's close to the...

GetHuman-jrhvarga's customer service issue with Lyft from October 2018

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The issue in GetHuman-jrhvarga's own words
I've noticed that most of the time Lyft will just cancel my ride when it's close to the pick up time. When I book it, it will say * or * mins. But noticed that it goes up most of the time and sometimes it just cancels the ride. You should be more accurate like Uber and don't cancel the rides. My sister has the same experience and some of my friends. It really upsets most of the passenger and you can't blame they switch to the competition.
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Customer service issue
Reported by GetHuman-jrhvarga
Oct 15th, 2018 - 2 mons ago
I have an issue with Lyft too
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GetHuman-jrhvarga started working on this issue
Oct 15th 1:50pm