I ordered a car To go to the airport for an international flight. When the driver pulle...

GetHuman256320's customer service issue with Lyft from October 2018

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The issue in GetHuman256320's own words
I ordered a car To go to the airport for an international flight. When the driver pulled up I asked if he could help carry my luggage a few feet to the car because I needed a little bit of assistance. He said that he was not allowed to do so. He then canceled the ride and drove off, Leaving me and my bags at the curb. I immediately called for another Lyft. (The driver, Anderson, was excellent. I do believe the subsequent ride was more money.) In the future I will be using other services.
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Lyft

Customer service issue
Reported by GetHuman256320
Oct 15th, 2018 - 2 mons ago
I have an issue with Lyft too
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Seen by 1 customer so far
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Timeline
GetHuman256320 started working on this issue
Oct 15th 12:28am