I called for a Lyft and the app picked up a Manhattan address and we are in Schenectady...
GetHuman-tanyciat's customer service issue with Lyft from October 2018
Help with my Lyft issue
First: share to improve GetHuman-tanyciat's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tanyciat's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tanyciat will want to follow the link below to head to their help center. We will check on GetHuman-tanyciat later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-tanyciat may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman-tanyciat's own words
I called for a Lyft and the app picked up a Manhattan address and we are in Schenectady. I asked the driver to cancel and he did and I was charged $** however I was still billed $***.** for the ride!! I’m now stuck here in Schenectady and have no access to the funds in my account because of that charge!! Kindly remove the hold you have on my money ASAP! Thank you! My name is Tanycia Jodhan and the card that was debited is **** **** **** **** and this happened at **:**am
GetHuman-tanyciat did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-tanyciat fixed the problem
We are waiting for GetHuman-tanyciat to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.