I left my phone in a LYFt and have been trying to coordinate with the driver directly a...

GetHuman1335149's customer service issue with Lyft from October 2018

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The issue in GetHuman1335149's own words
I left my phone in a LYFt and have been trying to coordinate with the driver directly and he has not returned my phone and has stopped responding to my requests to connect. I have reached out to Lyft customer service twice with no helpful response and the driver is not responding to me. My phone is essential to my job and I would really like to retrieve my current cell phone as opposed to purchasing a new one since he has said he has it and Lyft has told me they will charge for me a return. any help you can offer would be much appreciated.
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Lyft

Customer service issue
Reported by GetHuman1335149
Oct 12th, 2018 - 11d ago
I have an issue with Lyft too
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Seen by 2 customers so far
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Timeline
GetHuman1335149 started working on this issue
Oct 12th 9:22pm