On ******** @ approximately *:**-*pm I requested lyft service from the Newark Airport t...

GetHuman-mmarcia's customer service issue with Lyft from October 2018

25907 similar
0 following
Help with my Lyft issue
First: share to improve GetHuman-mmarcia's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mmarcia's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mmarcia will want to follow the link below to head to their help center. We will check on GetHuman-mmarcia later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mmarcia may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
Tip from another customer
If you are trying dispute charges that were made against you or trying to a get a refund from Priceline then click here https://priceline.custhelp.com/app/chat/chat_launch_help/.
The issue in GetHuman-mmarcia's own words
On ******** @ approximately *:**-*pm I requested lyft service from the Newark Airport to *** Spring field ave. While in car to my destination with the driver Micheal that was send for me. The driver Micheal, said my request was showing in his phone as cancelled. I looked at my phone only to noticed another driver was scheduled to pick me up at the Newark airport. Micheal immediately called the and explained this confusing situation with a representative of Lyft whom assured him the matter will be resolved and I would not be charge with a cancellation fee as I did not canceled. Despite the assurance from the lyft representative my bank account was charged $*.** for cancellation fee.* This $*.** I am requesting to be refunded to my bank account. Your assistance is appreciated in resolving this issue,thanks.**Respectfully, *Marcia Campbell
GetHuman-mmarcia did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-mmarcia fixed the problem
We are waiting for GetHuman-mmarcia to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lyft email you?
This email address isn't valid
Follow this issue
See how GetHuman-mmarcia fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mmarcia
Oct 11th, 2018 - 3 mons ago
I have an issue with Lyft too
Not resolved
Seen by 3 customers so far
Similar issue to 25907 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mmarcia started working on this issue
Oct 11th, 2018 4:47pm