I subscribed to a monthly locked in rate of **.** for the route I travel most - home to...

GetHuman1317982's customer service issue with Lyft from October 2018

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The issue in GetHuman1317982's own words
I subscribed to a monthly locked in rate of **.** for the route I travel most - home to work*work to home. Part of this deal was that if there were times when the rate was less than **.**, I would pay the cheaper rate. The last several times I used LYFT, when I call for a car, I am shown a rate lesser than **.** for my home-work*work-home route. But when the ride is finished, I'm still charged the higher rate. I have several screen-shots of these instances and can share those with you if you could supply an email address for me to send them to.
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Customer service issue
Reported by GetHuman1317982
Oct 11th, 2018 - 3 mons ago
I have an issue with Lyft too
Not resolved
Seen by 3 customers so far
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GetHuman1317982 started working on this issue
Oct 11th, 2018 11:10am
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Oct 11th, 2018 11:11am