I subscribed to a monthly locked in rate of **.** for the route I travel most - home to...

GetHuman1317982's customer service issue with Lyft from October 2018

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The issue in GetHuman1317982's own words
I subscribed to a monthly locked in rate of **.** for the route I travel most - home to work*work to home. Part of this deal was that if there were times when the rate was less than **.**, I would pay the cheaper rate. The last several times I used LYFT, when I call for a car, I am shown a rate lesser than **.** for my home-work*work-home route. But when the ride is finished, I'm still charged the higher rate. I have several screen-shots of these instances and can share those with you if you could supply an email address for me to send them to.
GetHuman1317982 did not yet indicate what Lyft should do to make this right.
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Lyft

Customer service issue
Reported by GetHuman1317982
Oct 11th, 2018 - a mon ago
I have an issue with Lyft too
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Seen by 3 customers so far
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Timeline
GetHuman1317982 started working on this issue
Oct 11th 11:10am
GetHuman1317982 shared this issue with friends on Facebook
Oct 11th 11:11am